Important Changes to WORC Services

Grand Cayman, 27 May 2024 – In an effort to better service customers, Workforce Opportunities & Residency Cayman (WORC) will be going through a transition period and changes in services will occur.

JobsCayman Portal Goes Offline

Effective 11:59 pm on Wednesday, 29 May, the current JobsCayman portal will no longer be available. This includes payments, job seeker registration, employer registration, posting job ads, and applying for jobs.
 

Customer Care Relocates to Artemis House – 67 Fort Street George Town

Effective, Monday 3 June, the Customer Care services will relocate to Artemis House. Customers will be able to access the same services that were offered at Apollo House West such as:

  • Payments
  • Submission of Applications
  • Passport Endorsement Stamps


Customers can park at the Apollo House West parking lot and follow the signs to Artemis House.  All other WORC services remain at Apollo House West which include the Employment Services and Training & Development Unit for Caymanians seeking employment or training.

 

WORC Online Services & Temporary Payment Arrangements

 As the existing JobsCayman online portal goes offline,  a site offering reduced online services will be available on 3 June. This site is temporary and will allow the final developing and testing of the new WORC Jobs & Online Payment  Services which is anticipated to launch on 18 June 2024.

The temporary site will have the following key functionalities:

  • Employers can continue to post job advertisements on worc.ky, and
  • Job-seekers can still search and apply for jobs on worc.ky.


However, payments must be made in-person. Customers submitting three (3) or more applications are encouraged to utilize the corporate drop bag to reduce wait times. Customer Care Officers will be on hand to review documents and ensure drop off is handled as efficiently as possible.

Passport Endorsement Stamps for Immediate Travel

WORC requests that during this time of transition only persons with immediate travel plans who want to secure a passport endorsement stamp to do so within ten (10) days before travelling. This measure will assist WORC in managing the high demand of this service as the summer approaches and persons travel plans increase. Persons are also reminded that a valid permit license can also be used as a travel document.

WORC appreciates your understanding and cooperation as these changes commence to enhance our service delivery. The office number remains the same at 945-9672, toll free 1-800-534-9672 or email WORC@gov.ky. For further updates on these changes visit worc.ky or follow on Facebook and Instagram.

WORC staff to participate in Professional Development Workshops which will result in monthly office closures

MEDIA RELEASE

Grand Cayman, Revised 8 March 2024 – Workforce Opportunities & Residency Cayman (WORC) advises the public that beginning Wednesday, 24 January 2024, their offices will close the fourth Wednesday of every month in order to facilitate professional development training. 
 
The dates of the first 6 months of office closures are: 

  • 28 February
  • 27 March-Cancelled due to Easter Week
  • 24 April
  • 22 May
  • 26 June 
  • 24 July

The one-day closure will enable staff to participate in consistent professional development sessions to allow the Customer Care Team to come together to build on best-practices, share knowledge and ensure key staff receive industry subject training; all while fostering a stronger work culture to improve public service value. 

The public is asked to note that if a work permit is set to expire on the date of a scheduled office closure, the application for renewal should be delivered to WORC the day before the expiry date.  This will ensure that the individual remains in compliance with the Immigration (Transition) Act (2022 Revision).  Customers may also utilize WORC’s online payment portal via worc.ky. 

Contact Customer Care at 945-9672 or toll free at 1-800-534-9672 or email WORC@gov.ky with any questions during the operational hours of 8:30am – 4:00pm Monday through Friday.

Grand Cayman

Apollo House West,
87 Mary Street,
George Town, Grand Cayman

Telephone

+1 (345) 945-9672
+1 (800) 534-9672 (TOLL FREE)

Email

WORC@gov.ky

Cayman Brac

District Administration Building,
19 Kirkconnell Street,
Stake Bay, Cayman Brac

Telephone

+1 (345) 948-2222