Cayman Islands Identification Card Terms and Conditions


This page explains the Terms and Conditions of the Cayman Islands Identification Card. These Terms and Conditions summarize the requirements of the Identification Register Act, 2022 and the Cayman Islands Identification Card Act, 2022 (hereafter referred to as the “Acts”) and their corresponding regulations. As such, the provisions specified in this document must be complied with to make use of the Identification Card.

As this document is summative, it is not complete in every detail and does not specify every legal requirement that a person who is enrolled in the Identification Register and is in possession of an Identification Card may be subject to. Reference should be made to the relevant acts and regulations and any relevant policies that the Registrar may enforce.

What is the Identification Register

The Identification Card and the supporting Identification Register are managed by the Registrar, who is a civil servant that is appointed to head the Office of the Registrar, which in turn manages the Identification Register and its functions. This office falls under the Department of eGovernment.

The Identification Register (hereafter referred to as the “Register”) is a system that provides a centralized, secure, and reliable method for recording and verifying personal facts (referred to in the Acts and hereafter as “identification information”). The entry will include a small number of required identification information on the person including their name, date of birth, sex, nationality, and immigration status, as well as another set of identification information that may be included at the person’s discretion.

The primary method of access to a person’s entry in the Register will be through the MyInfo Portal (my.egov.ky). A person enrolled in the Register may also present themselves to the Office of the Registrar to receive a copy of their information held on the Register.

Assignment of an Identification Code

When a person is enrolled in the Register an identification code is recorded in the person’s Register entry as a persistent unique identifier assigned to the person. This code does contain any biographic information and is meant to enable the efficient sharing of information across systems as well as the efficient provision of services for both the public and private sectors in accordance with the purposes of the Acts. If an Identification Card holder’s card is renewed or replaced the identification code of the person will be retained in accordance with the Acts.

Using the Card

The Identification Card (hereafter referred to as the “Card”) is an official Government identification document that may be used as a means of authenticating a particular person’s identity, including for the purpose of accessing goods and services provided by the Government or the private sector. To facilitate this function, identification information about the Card holder are printed on the Card, stored on a digital chip embedded within the Card, and stored on the Card holder’s corresponding entry in the Register accessible via the Card; this information can in turn be shared with another party using the Card and Register’s technological features. For these reasons, a person in possession of a Card (hereafter referred to as a “Card holder”) must have a Register entry.

Digital Signatures

Cards containing digital certificates will allow the holder to prove their identity and digitally sign documents. A digital signature is a legally-recognized electronic signature that uses encrypted information to uniquely identify the signer of a document. As digital signatures are verified through digital features embedded on the Card’s chip, rather than interaction with the Register; they are not logged in the Register.

eServices Sign In

A Card holder who desires to view the contents of their entry in the Register online (My Info Portal) must authenticate with eServices Sign In to access their entry. eServices Sign In accounts must be associated with natural persons; the use of generic business email addresses is not permitted. A person who wishes to use an eServices Sign In account to conduct business may register an account under their business email; a person is allowed to register multiple accounts under eServices Sign In.

Sharing your information

A Card holder may choose to share specific information from the Register with a public entity, private entity, or a particular individual via the QR code on the back of the Card or through a link from the MyInfo Portal. Persons accessing this shared information must authenticate with eServices Sign In; the Card Holder will be able to see the email associated with the eServices Sign In account used and can choose to deactivate the sharing at any time.

Interoperability

Interoperability is an electronic system of connectivity designed to facilitate the efficient sharing of specific information between entities while also protecting individuals against fraud and impersonation. As such, it plays a crucial role in ensuring the efficient delivery of public services.

A Card Holder’s record in the Register can be accessed via interoperability by public authorities or private entities with legal authority or permission from the Card Holder.

Each time a person’s information in the Register is accessed, the access event will be logged and timestamped and will be accessible to the Card holder to review. There are specific exceptions that are outlined in Section 30 of the Identification Register Act.

Card PIN Code

A Card that has been issued with digital identity and signature certificates will require an associated PIN code to be maintained by the holder. If a Card holder inputs the incorrect PIN associated with their Card three consecutive times their Card will be automatically locked. For security reasons the Registrar does not have access to any Card holder’s PIN code and will not be notified when a Card is locked.

Once the Card is locked it will have to be cancelled and then reissued by the Registrar.

Obligations of a Card Holder

The Registrar is committed to ensuring the privacy and integrity of all data contained on the Card and stored in the Register. The Acts also require the participation of the Card holder to update the Registrar on any changes to the information held to ensure data accuracy.

Each Card holder is required by law to ensure that information held on their Card and in their Register entry is accurate. This means that each Card holder must notify the Registrar of any change to identification information held on the Register and may be required to provide documentation or other information to the Registrar to verify the change to the relevant identification information. There are some exceptions to these requirements that are outlined in the regulations.

A Card holder that updates the Registrar of a change to their identification information is required to comply with any instructions issued by the Registrar (e.g. provision of additional supporting documentation).

A Card holder that is required to submit data to the Registrar shall comply with their instructions and respond to inquiries from the Registrar which relate to the request.

Each Card holder must notify the Registrar if their card malfunctions or has been lost, stolen, tampered with, destroyed, or used by another person without their permission. The Card holder will then be required to fill out a declaration form as specified by the Registrar.

Renewal and replacement

A Card holder may apply to renew or replace their existing Card in the manner prescribed by the Registrar. Before doing so the Card holder may be required to submit documents and other information and to appear before the Register in-person or remotely.

Suspension and cancellation of a Card

The Registrar may suspend or cancel a Card in instances where the Card has been lost or stolen or where the Card or its digital features have been compromised, rendered inaccurate, or are otherwise subject to be suspended under the Cayman Islands Identification Card Act.

A Card that is suspended by the Registrar will remain invalid until the suspension is lifted, upon which time a notification will be issued to its holder. A Card that is cancelled by the Registrar is permanently invalid and will need to be reissued. After suspending or cancelling a Card the Registrar will issue a notification to the Card holder.

Surrender and return of a Card

The Registrar may require a Card holder to return their Card at any time at the Registrar’s discretion. The Registrar may also require a person who finds a lost or stolen Card to return it to a specific location or destroy it in accordance with a set protocol.

Lost Cards may be returned to the Registrar or another location as specified. If a lost Card is returned, the Registrar will notify the holder and retain the card for three months, after which time it will be destroyed if not collected.

A Card holder may also voluntarily surrender their Card to the Registrar at any time.

Misinformation and tampering

  • A Card holder shall not knowingly give false or misleading information to the Registrar, nor shall they obstruct or impede the Registrar, the staff of the Office of the Registrar, or any other persons acting on the Registrar’s delegation in the execution of their duties.
     
  • A Card holder shall not be in possession of more than one valid Card that is intended to show their identity.
     
  • A Card holder shall not intentionally use the Card or Register to share or provide information that is obsolete or otherwise inaccurate.
     
  • A Card holder shall not access, use, or display information on the Register without lawful authority, nor shall a Card holder act on behalf of another person without the person’s consent.
     
  • A Card holder shall not use the Card or Register or its systems and functionalities to attempt to impersonate another person.
     
  • A Card holder shall not produce or distribute any document falsely purporting to be a Cayman Islands Identification Card or a digital feature falsely purporting to be a digital feature of a Card.
     
  • A Card holder shall not, without reasonable cause, take or keep possession of a counterfeit Card or a Card that is known to have been improperly obtained.
     
  • A Card holder shall not use another person’s Card or deprive another person of access to their Card without lawful authority.
     
  • A Card holder shall not introduce any virus, malware or other computer contaminant in the Register or any system that supports the Register, nor shall they otherwise damage, disrupt, or tamper with the Card or Register’s systems and databases.
     
  • A Card holder shall not wilfully destroy or mutilate a Card without expressed approval from the Registrar.

Delegated authority

The Identification Register Act establishes provisions for a delegate to act on another person’s behalf. A person who has delegated authority has the right to access all information on the Register entry belonging to the person for whom they have delegated authority and may additionally act on that person’s behalf. This could include the parent or legal guardian of a minor as well as any other individual who is approved by the Registrar to act on behalf of another person.

Changes to these Terms and Conditions

The Registrar reserves the right to change these Terms and Conditions at any time without notice.

Last updated: 27 February 2025

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