Welcome to the Health Insurance Commission

Your centralized hub for managing Health Insurance Commission services efficiently.

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Department Notices

Monday - Friday: 8:30am - 5:00pm

Customer Service Desk: 10:00am - 2:00pm

Resources

Videos

Creating an eServices account for Approved Insurers

Learn how to create an eServices account so you can securely upload policy termination files to the Health Insurance Commission (HIC) portal.

User Guides

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Health Insurance Commission

Dr. Tricia Diane Hislop-Chestnut
Member
Mr. Justin Woods
Chairperson
Ms. Darlene Glidden
Deputy Chairperson

Videos

Creating an eServices account for Approved Insurers

Learn how to create an eServices account so you can securely upload policy termination files to the Health Insurance Commission (HIC) portal.

FAQs

The Health Insurance Commission is accessible via email at HIC@GOV.KY. Alternatively, you can submit one of two forms, the “Notification of no insurance form” or the “Complaint intake form.” Both forms can be downloaded from our website.

The Commission prefers compliance to Section 5 (1)(2) of the Health Insurance Act (2021 Revision).   Depending on the findings, the Commission may recommend or impose 
•    Administrative fines (up to CI$1,000) under HIA sec 24 or 
•    Ruling from the Department of the Public Prosecution (DPP).

The health insurance company reports to the Commission on monthly basis on policies lapsed due to non-payment of premium.  If your policy was listed in the formal notice means your policy may not be active. 

As such the employer, employee and/or self-employed should contact the health insurance company immediately.  

Have a Question?

If you have any questions or concerns, our team is here to help—please don’t hesitate to contact us.

Entity of the Government & Cayman Islands




What we do

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Contact Us

Government Administration Building,
133 Elgin Ave,
Box 105 KY1-9000,
Grand Cayman,
Cayman Islands
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Core Government
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