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Welcome to eServices
Access government services in one place.
Welcome to the new eServices Portal
The official gateway for accessing online services offered by the Cayman Islands Government.
Search the catalogue
Search for an eService or view eServices by Categories.
Personalise your experience
Sign in to create a more personalised experience, including selecting favourite eServices you use most often.
Don't have an eServices Sign In Account? Register Here
Thanks for visiting the new eServices
Need more support? Find helpful guides in our FAQ.
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Register for your Cayman Islands Identity Card
eService Categories
Have a Question?
Emails are always sent within seconds of you making the request, and should be received immediately. However, there are a number of reasons that may have prevented you from receiving the required emails.
- The email may be in your Spam or Junk folder
- The email address was not recognised
- If you are using a corporate email address, the organisation may have blocked these types of emails.
- We are aware that Yahoo and candw.ky emails that may be delayed for several minutes by the email service providers.
Please ensure that emails from no-reply-eServices@gov.ky are safelisted, otherwise please explore the other available options for one-time-passcodes of using SMS (text message) or and Authenticator App if your emails are not being delivered in a timely manner.
Once you have signed in:
- Click on your profile photo or the avatar in the top-right corner of the page
- Select "My Profile" from the menu and your eServices Sign In details will appear
- Update your information (email address, mobile number, password, first name, last name)
- Click the blue "Save changes" button at the top of the page
Note: To utilise the SMS (text message) option for receiving one-time passcodes, please ensure that the phone number provided can receive SMS text messages.
This message means that you have another eServices account that is already linked to your driver's licence.
- If you have another account, please sign out and sign in again using the other account.
- If you don't know which account is linked to your driver's licence, please contact the DVDL Helpdesk (email: DVDL.Helpdesk@gov.ky or phone: +1 (345) 945-8344 and select Option 1 from the Menu) and ask that your Driver's Licence be reassigned to your new account.
If you setup an Authenticator App with eServices Sign In, you can remove it from your account by clicking here, then clicking the menu button and clicking Delete to remove the device. Note that you must have signed in first using a code from the Authenticator App. If you have lost access to the app, then please contact eservices@gov.ky and we will remove the old device from your account for you.
- You can request for a reminder email with your username to be sent to your registered email address. Simply click the "Forgot username" link on the Sign In page.
- You can use your email address instead of your username, as this will accepted.
