Welcome to eServices

Access to the Cayman Islands Government Online Services

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For a more Personalised Experience
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Access government services in one place.

We're building a better eServices with new features and information for you to discover. Find and explore what is available to you today.

Welcome to the new eServices Portal

The official gateway for accessing online services offered by the Cayman Islands Government.

Search the catalogue

Search for an eService or view eServices by Categories.

Personalise your experience

Sign in to create a more personalised experience, including selecting favourite eServices you use most often.

Don't have an eServices Sign In Account? Register Here

Thanks for visiting the new eServices

Need more support? Find helpful guides in our FAQ.

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Register for your Cayman Islands Identity Card

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eService Categories

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Have a Question? 

We're here to help! Our customers are very important to us, so if you cannot find what you are looking for, please contact us with your question and we'll get back to you as soon as possible. We aim to respond on the same business day for all enquires received prior to 4pm.
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Emails are always sent within seconds of you making the request, and should be received immediately. However, there are a number of reasons that may have prevented you from receiving the required emails. 

  • The email may be in your Spam or Junk folder
  • The email address was not recognised
  • If you are using a corporate email address, the organisation may have blocked these types of emails.
  • We are aware that Yahoo and candw.ky emails that may be delayed for several minutes by the email service providers.

Please ensure that emails from no-reply-eServices@gov.ky are safelisted, otherwise please explore the other available options for one-time-passcodes of using SMS (text message) or and Authenticator App if your emails are not being delivered in a timely manner.

Once you have signed in:

  • Click on your profile photo or the avatar in the top-right corner of the page
  • Select "My Profile" from the menu and your eServices Sign In details will appear
  • Update your information (email address, mobile number, password, first name, last name)
  • Click the blue "Save changes" button at the top of the page 

Note: To utilise the SMS (text message) option for receiving one-time passcodes, please ensure that the phone number provided can receive SMS text messages.

This message means that you have another eServices account that is already linked to your driver's licence.

  • If you have another account, please sign out and sign in again using the other account.
  • If you don't know which account is linked to your driver's licence, please contact the DVDL Helpdesk (email: DVDL.Helpdesk@gov.ky or phone: +1 (345) 945-8344  and select Option 1 from the Menu) and ask that your Driver's Licence be reassigned to your new account.

If you setup an Authenticator App with eServices Sign In, you can remove it from your account by clicking here, then clicking the menu button and clicking Delete to remove the device. Note that you must have signed in first using a code from the Authenticator App. If you have lost access to the app, then please contact eservices@gov.ky and we will remove the old device from your account for you.

  •  You can request for a reminder email with your username to be sent to your registered email address. Simply click the "Forgot username" link on the Sign In page.
  • You can use your email address instead of your username, as this will accepted.