My eID Software Download

Available on Mobile, PC and Mac.

The My eID software allows you to unlock the full digital potential of your Cayman Islands Identification Card. Whether you’re looking to digitally sign documents, or manage your digital identity, the software is essential for integrating these features with your mobile or desktop devices.

By using the My eID software, you benefit from:

  • The ability to digitally sign PDF documents with legally recognized signatures.
  • Access to My Info features to manage and update your identification register entry efficiently.

The software is available for both mobile (iOS and Android) and desktop (Mac and PC) devices, offering flexibility and convenience no matter how you choose to use your My eID.

Benefits of the My eID Software

01
Digital Signature Capability
Sign PDFs with your digital signature, reducing the need for paper documents, and streamlining business processes.
02
PIN Management
Easily change and manage your card’s PIN directly from the app or desktop software.
03
Document Verification
Verify the legitimacy of signed documents quickly and efficiently

How to Install the My eID Software

Mobile Devices:
01
iOS:
  • Download the My eID app from the App Store.

  • Install the app, connect your eID card using NFC or a supported card reader, and begin using the app.

iOS

System requirements:
  • iOS 9 or later

Download for iPhone ->
02

Android:

  • Visit Google Play and search for the My eID app.
  • Install the app, connect your eID card using NFC or a supported card reader, and begin using the app.

Android

System requirements:
  • Android 5 or later

Download for Android ->
Desktop Devices:
01
Mac-OS:
  • Download the My eID software.
  • Follow the setup instructions to install the desktop software, connect your eID card using NFC or a supported card reader, and enter your PIN to manage your digital identity and sign documents.

Mac

System requirements:
  • Mac-OS 10.14 or later

Download for Mac ->
02

Windows:

  • Download the My eID software.
  • Follow the setup instructions to install the desktop software, connect your eID card using NFC or a supported card reader, and enter your PIN to manage your digital identity and sign documents.

Windows

System requirements:
  • Windows 10 or later

Download for Windows ->

How to Use the My eID Software Effectively

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Sign Documents
Use the mobile or desktop app to securely sign documents. For example, in the mobile app, simply click the “sign” button, choose your document, and follow the steps to apply your digital signature.
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Manage Your Identity
Keep your identity information up to date and manage sharing* permissions with the My Info feature.
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Change Your PIN
Easily update your PIN for added security by using the mobile app or software.
For more detailed instructions, follow our guide for iOS | Android | Mac | PC.
* Guidance on how to use the sharing feature will be published soon.

User Guides and Videos

View the step-by-step videos and detailed user guides for how to use the My eID mobile app on iOS and Android devices, and the My eID desktop software for Mac and PC computers.
February 1, 2025

My eID - Getting Started with the My eID Card

September 23, 2024

My eID - How to Install My eID Mobile App on Android Devices and Add an ID Card via NFC or Smart Card Readers

September 23, 2024

My eID - How to Install My eID Mobile App on iOS Devices and Add an ID Card via NFC or Smart Card Readers

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Email
General inquiries: myeid@egov.ky
Technical support: eidsupport@egov.ky
My eID Helpdesk
General inquiries: 244-3291
Technical support: 244-3693
Support Website
support.gov.ky
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