My eID is the Cayman Islands Government issued identification card, combining both physical and digital features for reliable identity verification. With My eID, you can:

1. Prove Your Identity and Immigration Status In Person or Online: Show the physical card, allow scanning of the QR code on your ID card, or share* your identity by email.
2. Digitally Sign Documents: Apply legally recognized digital signatures to PDFs, reducing the need to print, sign, and scan paperwork.

Review the key features of the Cayman Islands Identification Card.
 

My eID offers a variety of physical and digital features:

• Convenient Proof of Identity and Immigration Status: Carry a single card that serves as a government-issued photo ID and proof of immigration status, eliminating the need for multiple documents.
• Securely Share* Information: Use the QR code or chip for quick in-person identity checks, minimizing manual data entry and reducing errors.
• Digitally Sign Documents: Apply legally recognized digital signatures to PDF files, avoiding the hassle of printing, signing, and scanning.
• Streamlined Services: Simplify interactions with government offices and businesses by providing accurate, up-to-date identity data.
• User Control: Manage personal information through the My Info portal, ensuring you decide what data to update and share*.

The Identification Register is a secure, centralized database established under the Identification Register Act, 2022. It maintains accurate and verified identity information for individuals in the Cayman Islands who apply to be included. Managed by the Registrar, the Identification Register serves as the foundation for issuing the Cayman Islands Identification Card (My eID) and supports seamless identity verification for government services and authorized entities.

The Register contains essential identity details such as your full name, date of birth, nationality, Cayman immigration status, and a unique identification code. Optional information, like your contact details, emergency contacts, or physical characteristics, can also be added to enhance its utility.

By ensuring that identity information is accurate and consistently updated, the Identification Register promotes efficiency in government services, reduces redundancies across departments, and enables secure, verifiable identity sharing* in both physical and digital formats.

Your personal data is handled in strict compliance with the Identification Register Act, 2022 and relevant data protection laws. This means:

1. Robust Security Measures: Advanced encryption, secure servers, and strict access controls protect your information from unauthorized access.
2. Legal Safeguards: The Register operates under the Identification Register Act and other privacy legislation, ensuring your data is collected, stored, and shared* only under legally authorized conditions.
3. Controlled Sharing*: You have the option to manage and update your details through the My Info portal, giving you control over what information is shared* and when.
4. Regular Audits and Updates: The system is periodically reviewed to address emerging security concerns, maintaining up-to-date protection for your personal information.

The My eID card will be issued in phases, beginning with Caymanians. Stay tuned for announcements and updates on availability!

To begin using the My eID desktop software:

1. Download the Software: Visit https://myeid.egov.ky/software to download the latest version of the My eID software for your PC or Mac.
2. Choose Your Access Method: Select how you will add your Cayman Islands Identification Card to the software
   • NFC (Near Field Communication): Tap your My eID card on an NFC-enabled device.
   • Smart Card Reader: Connect a compatible Smart Card Reader to your computer and insert your My eID card.
3. Follow On-Screen Instructions: The software will guide you through pairing your card and activating its features.

For further assistance, visit the support portal at https://support.gov.ky.

To change your PIN using the My eID desktop software:

1. Insert Your My eID Card: Connect your Smart Card Reader to your computer and insert your Cayman Islands Identification Card.
2. Open the My eID Software: Launch the My eID desktop application.
3. Select "Change PIN": Navigate to the "Change PIN" option in the software menu.
4. Enter Your Current PIN: Input your existing PIN for authentication.
5. Set Your New PIN: Enter a new PIN (4-16 numeric digits) and confirm it by re-entering the same PIN.
6. Complete the Process: Click "Submit" or "Confirm." A message will appear to confirm that your PIN has been successfully updated.

For further guidance, visit https://support.gov.ky.

1. Prepare Your Devices
   • Connect your My eID card to your computer via an NFC-enabled device or a Smart Card Reader.
   • Install and open Adobe Acrobat Reader if you haven’t already.
2. Open the PDF
   • Launch Adobe Acrobat Reader and open the PDF you want to sign.
3. Access the Digitally Sign Feature
   • In Acrobat Reader, select the “Certificates” tool (depending on your version), then choose “Digitally Sign.”
4. Select Your My eID Digital Certificate
   • When prompted, choose the certificate associated with your My eID card.
   • (Optional) Lock the document after signing if you want to prevent further edits.
5. Enter Your PIN
   • Input the PIN for your My eID card to authenticate the signature.
6. Save the Document
   • Acrobat Reader will finalize the signature and prompt you to save the newly signed PDF.

Your PDF is now digitally signed and can be validated by others using Acrobat Reader or other compatible PDF viewers. For further guidance, visit here.
 

1. Open the Signed Document
   • Launch Adobe Acrobat Reader and open the PDF with the digital signature you want to verify.
2. Click the Signature
   • Locate the signature in the document and click on it. This will open the Signature Panel or prompt the signature details to appear.
3. Open the Signature Panel
   • If not already visible, access the Signature Panel by clicking “View Signatures” or selecting the Certificates tool from the toolbar.
4. Review the Signature Validation Status
   • In the Signature Panel, review the Signature Validation Status:
     • Look for a green checkmark or a message confirming the signature's validity.
     • Ensure that the signature is marked as valid, untampered, and compliant with the certificate policies.
5. Check Additional Details (Optional)
   • Click on “Signature Properties” to see more information about the signer, certificate details, and the signing timestamp.

A valid signature ensures the document has not been altered and confirms the authenticity of the signer. For further guidance, visit here.
 

If you require assistance with the My eID desktop software or have any technical inquiries about your Cayman Islands Identification Card, please use one of the following support channels:

• Email: eidsupport@egov.ky
• My eID Helpdesk: +1 (345) 244-3693
• Support Website: support.gov.ky

These resources are available to help address any questions or concerns you may have about using My eID.