Jobs & Online Payment Services

Announcements

A job seeker is an individual who is seeking employment and may be employed, part-time employed or unemployed.



Job seeking, or job searching is when a person is looking for employment, due to unemployment, underemployment, or a desire to enhance or change their current job.



Yes. There are three (3) different types of job seeker registration categories as follows:

  • Job Seeker-Non-Caymanians with current rights to work seeking employment who can register to have access to available jobs and refer themselves. No other benefits apply, no contact will be received from WORC. You may review and apply for job opportunities.
  • Job Seeker Plus-Caymanians seeking employment who wish to have access to available jobs and training opportunities.No contact will be received from WORC, however you may register for training when applicable and available and review and apply for job opportunities. You are required to follow up on the outcomes of job applications.
  • Job Seeker Extended Caymanians seeking employment who wish to have access to available jobs and training opportunities, however is requesting WORC to provide job search support. You will be contacted to commence delivery of relevant services.


When registering and completing your job seeker profile, selecting Yes to “Do you want to participate in the Job Assistance Programme” will place you in the category for assistance which will afford you access to an Employment Services Officer, training and development opportunities, job referrals and other support. If you wish to remain an independent job seeker, you do not select that option.



WORC’s Employment Services Unit supports the Job Seeker Assist category.



Following approval of your Job Seeker Assist profile, where you have selected that you wish have job search assistance, the Employment Services Unit will contact you to carry you through the client onboarding process. This will involve an agency orientation, assignment of an Employment Services Officer who will conduct assessments. This will be followed by resume review, career action planning and the jobs referral process. You will have regular communication with your Employment Services officer (ESO) who will partner with you to support your job search goals.



In order to effectively deliver job seeker support, Job Seeker Assist clients are required at minimum to: · Attend meetings with assigned Employment Services Officer (ESO) as agreed.

  • Notify the ESO when unable to attend to ensure all clients have the benefit of timely appointments that can reallocated.
  • Participate in the agreed career action planning process which can include recommended training and development and other identified external support services.
  • Keep in regular contact with the ESO
  • Respond to contact by ESO in relation to job recommendation
  • Attend interviews as may be scheduled and update ESO on outcomes where possible
  • Immediately advise ESO should employment be obtained independent of WORC


WORC Employment Services Unit maintains relations with government agencies that supply support services and upon an assessed and mutually agreed need, will provide referral to the relevant key external support agency.



If you have selected that you wanted to receive job search support, and have not heard anything  after two (2) weeks, please contact the WORCemploymentservices@gov.ky for assistance or call 649-8087.



You may contact WORC toll free (no charge) at 1-800-534-9672 and request to be transferred to your Employment Services Officer.  



Other governmental agencies may require you to be a registered job seeker where you may be requesting services, especially where it may involve application for  forms of financial support to be received from the Cayman Islands government.  



A.  You may make a request by emailing jobscaymanhelp@gov.ky.



Coming Soon...

We're introducing the new Jobs & Online Payment Services to replace the previous JobsCayman Portal.  This marks the first big step by WORC to make our online services even better and more convenient for you, our valued customers.

Here are some of the key features of the portal:

Easier Navigation:

  • Streamlined layout for effortless navigation.
  • Manage your profile(s) with simplicity and ease.

Swift Sign-Up Process:

  • Quick and straightforward registration for both job seekers and employers.

For Job Seekers:

  • Applying for jobs is a breeze, and you can keep track of your favourite ones easily.
  • You can also apply for multiple jobs with a few simple clicks with the new 'Quick Apply' feature.

For Employers:

  • Effortlessly manage employee access.
  • Simplified profile management for multiple companies.

New Payment  Portal:

  • Experience a more intuitive and user-friendly payment process.
  • Easily group transactions for convenience while ensuring each is processed seperately.
  • Streamlined revision process reduces the need for refunds.

Get ready for seamless navigation, greateer efficiency and more!

Yes, the maximum dollar amount of a single payment is KYD $34,000.



Yes, you retain the capability to submit all previously available applications and make payments online through the Jobs & Payment Portal.



Accessing and making online payments on the new Jobs & Payment Portal is simple. Just follow these steps:

  • Go to the new Jobs & Payment Portal website.
  • Sign in using your eServices account.
  • Once signed in, click on the 'Online Payment' navigation link at the top of the page.
  • You will then be directed to the Online Payment section, where you can proceed with your payment.


Yes, you will retain the capability to create multiple entry items and submit them as one combined payment amount. This ensures a seamless plug-and-pay process.



If there is an issue with one of the applications among your simultaneous submissions, only the affected application will be sent back to you for resolution. The rest of your submissions will continue through the process uninterrupted.



If your application is returned due to underpayment of the application fee, follow these steps: Update the correct amount of the application fee as stated by the Customer Care Officer, labelled as the 'Required Payment Amount' at the detail level.

  • If your available balance covers the full required amount, you won't need to make another payment using the payment gateway.
  • If your available balance only partially covers the required amount, you'll need to pay the difference by making another payment during submission.
  • If your available balance doesn't cover the required amount, you'll need to make a payment to cover it.

Once the submission is completed, the amount will be added to the balance on hold, and the revised application will be submitted for review.



If you overpay, the excess amount will be added back to your available balance once the application is processed. You will notice this reflected in the status of your application, which will show as "Application Complete - Overpayment."



To request a refund, simply click on the "Request Refund" button. This will initiate a refund request for the amount available in your balance. You will receive a confirmation email with associated information. The request will be reviewed and approved by the Customer Care Unit. Once approved, a cheque will be issued in the name provided in the





Yes, the maximum file size that can be uploaded is 8 MB.



The JobsCayman platform will be discontinued upon the launch of the new Jobs & Payment Services. This marks the first in a line of new online services that will be established by WORC.



You can directly access the Online Services from the WORC website. Simply follow these steps:

  • Navigate to the WORC website.
  • Click on the Online Services in the navigation menu at the top.
  • Select Jobs & Online Payment from the options provided.

This will take you to the new Jobs & Online Payment Services for your convenience.



Yes. You can freely access and explore all available job postings on the portal without the need to register or sign in. However, in order to apply for any of the listed jobs, you will need to either sign in (if you are already registered) or complete the registration process as a new jobseeker.



No, there s no need to re-register. Your relevant information will be seamlessly trans- ferred to the new portal. Simply sign in using the eServices sign-in option, and you ll be automatically recognized on the new platform.



To access and view your profile, click on the small profile icon located on the menu bar at the top right-hand corner of the page. In the drop-down menu, select My Profile .



Excellent question. When you re on the profile management page, you ll find a list of all your available profiles on the left. Simply click on the small button next to the profile you want to set as active. The profile will then be highlighted in blue, indicating that it is now the active profile.



Yes, the New Jobs & Payment Portal comes equipped with a built-in notification system accessible to all registered users. You can easily find the notification section by clicking on the bell icon in the top navigation menu.



Yes. You have the flexibility to personalize your notification preferences.

Do the following:

  • Navigate to your profile details.
  • Locate the Contact section within your profile.
  • Adjust your notification settings to suit your preferences.


We ve prepared user-friendly guides for the convenience. These guides are conveniently divided into specific sections tailored for jobseekers, employers, and online payments.





Yes and No. Here's some more clarification:

During the migration process, all individuals associated with your company will be transferred over. You will notice that under that their Status will be set to ‘Revoked’. You will have the opportunity to review this list and assign the desired role ('Delegate' or 'Agent') to each representative and ‘Reinstate’ them. Additionally, you can adjust the default permissions for each role as needed.

  1. Upon signing into the new portal, navigate to the Menu located at the top of the screen and select 'Company Representatives'.
  2. You will then see a list of individuals previously associated with your company.
  3. Simply click on the edit button (pencil icon) next to the person you wish to make changes/edits to. This will open the ‘Modify User Information’ window.
  4. Select the desired 'Role' and review or modify the default permissions.
  5. Once you're satisfied with the settings, click on ‘Save’ at the bottom of the Pop-up window. This will save the information you have updated.
  6. Once again, click on the edit button (pencil icon) next to the person you wish to reinstate. This will open the ‘Modify User Information’ window. Now click on 'Reinstate'.
    1. Additionally, you can also choose to keep a user as ‘Revoked’.

After completing these steps, your company representatives can sign into the portal and utilize portal features accordingly.



You will still have the ability to view a list of your archived job posts that have already been closed. As a registered employer on the portal, you can easily access your job posts by clicking on the Job Posts link. Additionally, you can search and filter your job posts from there.



Yes, during our migration process, they will remain representatives of the companies they were affiliated with, and their privileges will stay unchanged. If there are any problems, our customer care team is here to help.



To add a Delegate or Agent to your Company

Profile, do the following:

  • Click on the Company Representatives link in the navigation menu.
  • Once on the screen, locate and click the




Yes. You have the ability to view and modify the fields in your profile that are editable. For any fields that you cannot change directly, there s an option to send a request.

Do the following in your profile:

  • Click on the profile icon located at the top right corner of the navigation menu.
  • Select My Profile from the dropdown menu.
  • On the profile management page, click on your profile on the left-hand side of the screen. Your profile details will appear on the right.

*If there are specific details you need assistance with, message Customer Care for assistance using the provided link.



Yes. The new jobs portal will feature a Quick Apply option. For registered jobseekers, there will be the capability to add jobs to a job cart. Then, from the job cart, you can easily click on Quick Apply , and all suitable jobs will be submitted automatically.



Yes. With the new Jobs Portal, registered jobseekers will have access to a Favourites feature. Simply click on the small heart icon located on every job description to mark it as a favourite. You can also click on the heart again to un-favourite the job post. By clicking on the My Favourites menu link, you can view a list of all your favourite job posts. From there, you can easily apply for any of these jobs or add them to the Jobs Cart.



Yes, you will.





Grand Cayman

Apollo House West,
87 Mary Street,
George Town, Grand Cayman

Telephone

+1 (345) 945-9672
+1 (800) 534-9672 (TOLL FREE)

Email

WORC@gov.ky

Cayman Brac

District Administration Building,
19 Kirkconnell Street,
Stake Bay, Cayman Brac

Telephone

+1 (345) 948-2222