Important Changes to WORC Services

Grand Cayman, 27 May 2024 – In an effort to better service customers, Workforce Opportunities & Residency Cayman (WORC) will be going through a transition period and changes in services will occur.

JobsCayman Portal Goes Offline

Effective 11:59 pm on Wednesday, 29 May, the current JobsCayman portal will no longer be available. This includes payments, job seeker registration, employer registration, posting job ads, and applying for jobs.
 

Customer Care Relocates to Artemis House – 67 Fort Street George Town

Effective, Monday 3 June, the Customer Care services will relocate to Artemis House. Customers will be able to access the same services that were offered at Apollo House West such as:

  • Payments
  • Submission of Applications
  • Passport Endorsement Stamps


Customers can park at the Apollo House West parking lot and follow the signs to Artemis House.  All other WORC services remain at Apollo House West which include the Employment Services and Training & Development Unit for Caymanians seeking employment or training.

 

WORC Online Services & Temporary Payment Arrangements

 As the existing JobsCayman online portal goes offline,  a site offering reduced online services will be available on 3 June. This site is temporary and will allow the final developing and testing of the new WORC Jobs & Online Payment  Services which is anticipated to launch on 18 June 2024.

The temporary site will have the following key functionalities:

  • Employers can continue to post job advertisements on worc.ky, and
  • Job-seekers can still search and apply for jobs on worc.ky.


However, payments must be made in-person. Customers submitting three (3) or more applications are encouraged to utilize the corporate drop bag to reduce wait times. Customer Care Officers will be on hand to review documents and ensure drop off is handled as efficiently as possible.

Passport Endorsement Stamps for Immediate Travel

WORC requests that during this time of transition only persons with immediate travel plans who want to secure a passport endorsement stamp to do so within ten (10) days before travelling. This measure will assist WORC in managing the high demand of this service as the summer approaches and persons travel plans increase. Persons are also reminded that a valid permit license can also be used as a travel document.

WORC appreciates your understanding and cooperation as these changes commence to enhance our service delivery. The office number remains the same at 945-9672, toll free 1-800-534-9672 or email WORC@gov.ky. For further updates on these changes visit worc.ky or follow on Facebook and Instagram.

Zero Tolerance Reinforced for BSP Non-Compliance

Grand Cayman, Cayman Islands, 9 June 2025 – The Business Staffing Plan (BSP) Board is issuing a formal reminder to all employers with approved Business Staffing Plans that strict adherence to the conditions of their Plan is mandatory. The Board has adopted a zero-tolerance stance on non-compliance and will not approve work permit applications where employers have failed to meet their obligations.

Employers are specifically reminded that annual updates on the following conditions must be submitted to the BSP Board via Workforce Opportunities & Residency Cayman (WORC):

  • Scholarship Conditions
  • Internship Conditions
  • Apprenticeship Conditions
  • Succession Planning Conditions (as outlined in Regulation 6)
  • Advertising Conditions

Failure to provide timely and accurate updates on these elements will result in the non-approval of related applications. All updates must be submitted to the BSP Secretariat via email at WORC-BSPSecretariat@gov.ky . Employers are urged to act immediately to ensure that all documentation and progress reports are up to date and submitted within the required deadlines.

In addition, the BSP Board emphasises employers’ obligations under Regulation 4(5) of the Immigration Regulations (2025 Revision), which require employers to provide detailed records when a Caymanian applies for a position. These include:

  • Names of all applicants for the position
  • Qualifications, working experience, and background of each applicant
  • Reasons for selection and rejection decisions
  • Refusal letters and interview reports for each unsuccessful Caymanian applicant
  • Job descriptions and resumes of non-Caymanian applicants

Submitting incomplete, false, or misleading information constitutes an offence under the law and carries a penalty of CI $5,000 upon conviction.

Jaron Leslie, Chairperson of the BSP Board, stated, “The BSP Board remains committed to the objectives of the Business Staffing Plan framework, which promotes fair recruitment practices, authentic training and succession planning efforts, and increased employment opportunities for Caymanians. Employers who do not meet these commitments will face enforcement action.”

Hon. Michael Myles, Minister of Caymanian Employment and Immigration, added his support, stating: “The Ministry fully supports the Board’s zero-tolerance approach to non-compliance. These standards are essential to holding employers accountable and ensuring they meet required obligations. Our priority is to protect opportunities for Caymanians and to promote transparency and fairness throughout the recruitment process.”

For further information or to submit updates, please contact the BSP Secretariat at WORC-BSPSecretariat@gov.ky .

Grand Cayman

Apollo House West,
87 Mary Street,
George Town, Grand Cayman

Telephone

+1 (345) 945-9672
+1 (800) 534-9672 (TOLL FREE)

Email

WORC@gov.ky

Cayman Brac

District Administration Building,
19 Kirkconnell Street,
Stake Bay, Cayman Brac

Telephone

+1 (345) 948-2222